Privacy Policy
Effective November 2, 2026
Cimarron Ag builds water-level sensors and monitoring for irrigation ditches and tanks. We're based in Ridgway, Colorado. This page explains what information we collect and what we do with it, in plain English.
Your water data stays yours
We do not sell or share your readings — your water levels, flows and volumes — with anyone: not other customers, not water authorities, not buyers, not advertisers. They leave our hands only when you share them yourself, or when the law requires it.
What we collect
Account information. Your name, email address, and password when you create an account.
Sign-in with Google. If you choose to sign in with Google, Google shares your name, email address, and profile picture with us. We use that information only to create your account and sign you in — nothing else. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Phone number. Only if you turn on text alerts, and used only to send the alerts you configure. Details are in our SMS policy.
Sensor data. Water levels, flows and volumes, the raw distance measurements behind them, and device diagnostics such as battery, signal strength, tilt and temperature. Sensors also report their GPS position, which places them on your map.
Photos. Photos you add of a sensor installation or a gauge. Before a photo is stored, we remove the details your phone embeds in it, such as its location and the phone model.
App use. When you sign in and when you open the app — times only. We use them to see how often the app is used and to improve it. When you accept our terms, we record which version you accepted, when, and the IP address and browser you used, as a record of the agreement.
Website basics. No ads, no advertising trackers, no third-party analytics. Cookies and browser storage are used only to keep you signed in and to remember your settings.
How we use it
- To run the service: show you your readings, send the alerts you set, and keep your account secure.
- To support you and to find and fix problems. Our team looks at readings, diagnostics and photos as part of normal work — for example, to work out why a sensor stopped reporting or reads oddly.
- To improve the product, including with combined statistics that cannot identify you, your ditch or your location.
If and when you pay for the service, payments are handled by a payment processor — we don't store card numbers.
Who can see your data
- You, and the people you invite to your account.
- Anyone you give a share link or an API key to, for what that link or key covers, until you turn it off.
- Cimarron staff, for the uses above.
- The companies that host our service and deliver our texts and emails. They process data only as needed to deliver the service and must keep it confidential.
- Anyone the law requires us to give it to, such as under a court order or subpoena. We give only what is required, and we tell you first unless the law forbids it.
We don't publish photos or anything else that identifies you or your site without asking you first.
Keeping and deleting your data
You can download your readings at any time. Removing a photo deletes it, along with any earlier photos it replaced. To get a copy of all your data, or to close your account and delete everything in it, write to info@cimarron.ag. After you cancel, you have 90 days to download your data; we then delete it when you ask, and in any case within 12 months, except where the law requires us to keep records.
If you host a sensor we lent you, the Beta Loaner Addendum adds to this policy.
Changes to this policy
If we change this policy, we'll post the new version here with a new effective date. Earlier versions stay available.
Contact
Cimarron Ag LLC · 257 Sherman St. Ste E, Ridgway, CO 81432 · info@cimarron.ag